Privacy Policy
Last updated: 13 July 2026
This Privacy Policy explains how Mi Boutique collects, uses and protects your personal information when you visit our website, place an order, contact us, sign up to receive emails, or interact with us online.
Mi Boutique respects your privacy and is committed to protecting your personal information.
1. Who we are
Mi Boutique is a UK-based handmade accessories and self-care brand operated by Andria Davies, trading as Mi Boutique.
Website: www.miboutique.co.ukContact email: hello@miboutique.co.uk
For Mi Boutique’s business contact details, including our postal address, please see our Business Information page.
For the purposes of data protection law, Andria Davies, trading as Mi Boutique, is the “data controller” of the personal information you provide to us.
2. The information we collect
We may collect the following information:
• Your name
• Email address
• Billing and delivery address
• Phone number, if provided
• Order details, including the products you buy
• Payment confirmation details
• Messages you send to us through our website, email or social media
• Newsletter sign-up preferences
• Website usage information, such as pages visited, browser type, device type and cookie data
We do not intentionally collect sensitive personal information, such as health information, religious beliefs or political opinions.
3. How we use your information
We use your personal information to:
• Process and deliver your orders
• Contact you about your order
• Respond to customer enquiries
• Manage returns, refunds or complaints
• Keep basic business and accounting records
• Improve our website, products and customer experience
• Send marketing emails, but only where you have chosen to receive them
• Help protect our website and business from fraud or misuse
4. Our lawful reasons for using your information
We only use your personal information where we have a lawful reason to do so.
This may include:
To fulfil a contract; For example, when you place an order, we need your name, address and contact details so we can process, package and send your order.
Legal obligation; We may need to keep certain order and payment records for tax, accounting and legal reasons.
Consent; We will only send you marketing emails if you have signed up or clearly agreed to receive them. You can unsubscribe at any time.
Legitimate interests; We may use basic website, order and customer service information to improve our website, products, service and business processes.
5. Payments
Payments on our website are processed securely through the payment options made available through our Squarespace online store.
Depending on the payment method selected at checkout, payments may be processed by Squarespace Payments, Stripe, PayPal, Square or another payment provider shown at checkout.
We do not store your full card details. Payment information is processed securely by the payment provider used at checkout.
We may receive payment confirmation details, transaction references and order information so we can process your order, issue refunds where needed, and keep business records.
Other payment options may be available as shown at checkout.
6. Delivery and postage
To deliver your order, we may share your name, delivery address and relevant contact details with delivery companies or postal services.
This may include:
• Royal Mail
• Courier services
• Shipping or label-printing platforms
We only share the information needed to deliver your order.
7. Marketing emails
If you choose to sign up to our mailing list, we may use your name and email address to send you updates about Mi Boutique, including product launches, restocks, offers, behind-the-scenes updates and brand news.
We currently manage our email marketing through Squarespace Email Campaigns and/or mailing list tools connected to our Squarespace website.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We will not sell your personal information to third parties.
8. Cookies
Our website may use cookies and similar technologies.
Cookies are small files placed on your device when you visit a website. They help websites work properly, remember preferences, improve performance, and understand how visitors use the site.
We may use:
Essential cookies; These help the website function properly, such as enabling security, shopping basket and checkout features.
Analytics cookies; These help us understand how visitors use our website so we can improve it.
Marketing cookies; These may help us show relevant content or adverts, for example through social media or advertising platforms, if we choose to use these tools.
Where required, we will ask for your consent before using non-essential cookies.
You can accept, decline or manage cookies through our website cookie banner where available. You can also control cookies through your browser settings.
9. Who we share your information with
We may share your information with trusted service providers who help us run Mi Boutique, such as:
• Squarespace, for our website, online store, customer records, website tools, checkout, security, analytics and email marketing features
• Payment providers shown at checkout, such as Squarespace Payments, Stripe, PayPal or Square, where used
• Delivery providers, such as Royal Mail or courier services
• Shipping or label-printing platforms, where used
• Accounting or bookkeeping tools, where needed
• Professional advisers, where necessary
We only share information where necessary and we do not sell your personal data.
10. Where your information may be processed
Some of the services we use, including Squarespace and payment providers, may process or store personal information outside the UK. Where this happens, we rely on those service providers to use appropriate safeguards to protect your information.
11. How long we keep your information
We only keep your personal information for as long as necessary.
Order and transaction records may be kept for tax, accounting and legal reasons. HMRC says self-employed business records usually need to be kept for at least 5 years after the 31 January tax return deadline for the relevant tax year; VAT records are generally kept for at least 6 years if VAT applies.
Marketing email information will be kept until you unsubscribe or ask us to remove your details.
Customer service messages may be kept for as long as needed to respond to your enquiry and keep a record of the conversation.
12. How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
This may include using secure website platforms, password protection, secure payment providers and limiting access to personal information where possible.
13. Your rights
Under UK data protection law, you have rights over your personal information.
These may include the right to:
• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where we rely on consent, such as for marketing emails
The ICO explains that individuals have rights including access, rectification and erasure, although some rights only apply in certain circumstances.
To make a request, please contact us at:
Email: hello@miboutique.co.uk
14. Complaints
If you have any concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection. The ICO says people should usually give the organisation a chance to respond before bringing a complaint to them.
15. Links to other websites
Our website may include links to other websites, such as social media platforms, payment providers or delivery services.
We are not responsible for the privacy practices of other websites. Please check their privacy policies before providing personal information.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a new “last updated” date.